Testimonials... Don't Just Take Our Word For It!
‘As part of our ongoing partnership between Wates and Cardiff Council to build 1,700 homes across 40 sites over the next 10 years we have been impressed with the performance and professionalism of Lambert Smith Hampton Residential in managing the developments. We look forward to continuing to work with them as we fulfil this commitment over the coming years’
Director - Wates Residential
LSH helped us take over Right To Manage on our development of 30 flats in six blocks 12 months ago. The help and assistance provided by them, and in particular Dave Evans was immeasurable. When the Freeholder deliberately left us without insurance upon acquisition Dave arranged emergency cover the same day. Instead of 65% of our service charge being spent on Freeholders inflated insurance and high management fees we now have money to spend on our blocks as a result of LSH’s buying power and negotiation with service providers. LSH work closely with Directors and really put leaseholders in the driving seat.
Susan Garner – Resident Director
‘I was extremely pleased with the service provided by Lambert Smith Hampton Residential during the onboarding process and the handover of Tolsons Mill. Their team was well organised, proactive, and communicated clearly throughout, ensuring a smooth and efficient transition. The handover was handled with a high level of professionalism, giving me confidence that the property was in safe and capable hands from the outset.’’.
Simon Dawson, Director, Brookland Group
‘LSHR were appointed by Broadway Living to manage their small but diverse portfolio of homes in Ealing, West London. This appointment followed an extensive and robust procurement exercise we sought good value for money as well as a service that meets the regulatory standards, Whilst we are only three months into the contract we can comment, positively, on the work done by LSHR to manage the transition from our previous service provider and mobilise this contract. The team has been consistently helpful, supportive and flexible to ensure an efficient and effective transition’
Paul Davies, Managing Director, Broadway Living
“LSH Residential have been key partners in our Indigo development, providing the letting and management expertise for our flagship development in Peterborough, where we have 315 apartments to let. They have listened to our requirements and worked to our brief to ensure a smooth handover for new residents. I would recommend their services.”
Gary Clarke - Technical Director, Cross Keys Homes
I was appointed a Director of Friary Mews looking after a 9 apartments block in Burwaye close Lichfield. My objected is to work with LSH Residential to ensure the property is well maintained and the service charge is appropriate to spend.
My contact and Property Manager is Clare who is easy to contact and listens to the requirement of the Tenants. LSH ensures the property is being well maintained by the contractors as they make regular inspections of each property. The accounts/service charge is well presented with explanatory notes provided with them. I would not hesitate in recommending LSH services and thank Clare for her support and help over the past few years.
James Lawrence - Resident Director
‘Peveril Homes has worked closely with LSHR since 2022, with ten schemes either already handed over into management or scheduled for transfer upon site completion. We value the consistent point of contact and the clear, collaborative communication that ensures objectives are aligned, and transitions are well managed. LSHR demonstrates a strong understanding of both scheme requirements and homeowner expectations, providing reassurance during handover and continuity for residents thereafter. We look forward to continuing our successful working relationship with LSHR.’
Tom Broster, Technical and Construction Director, Peveril Homes
‘Spinners Wharf has been efficiently managed by LSHR, and previously HLM, for the past two years by our Property Manager, Siobhan McGuigan, who is extremely pleasant and professional to deal with, and always prompt in responding to queries from Directors and Leaseholders.’
Sue Lupton, RMC Director & Resident
Wiltshire Drive Right To Manage Company have used LSH for the past 11 years and during that time they have always impressed with a combination of very competitive management fees and excellent customer service and response. Service charges under LSH halved from what was being charged by the previous managing agent. I would have no hesitation in recommending LSH as a provider of block management services
Gary Nock - Resident Director
